Translator . - Privacy Policy

Privacy Policy

This Privacy Policy describes how Translator . ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

When you use our Services, we may collect information that you provide directly to us, including:

Account Information: If you choose to create an account, we may collect your email address, username, and password. You may also choose to provide additional information, such as your name or profile photo.
User Content: The text, voice, and images you input into the App for translation, including messages, documents, and photos you upload or capture using the App's camera feature.
Feedback: Information you provide when you contact us for support or feedback, including your communication with our support team.
Payment Information: If you purchase a premium subscription, we may collect payment information through our third-party payment processors (such as Apple iTunes). We do not directly store your credit card information.

1.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information about your device and usage of the Services, including:

Device Information: Information about your mobile device, including device model, operating system version, unique device identifiers (such as IDFV), network information, and battery level.
Usage Data: Information about how you use the Services, including the features you use, the languages you translate between, the time and duration of your use, and the frequency of your interactions with the App.
Location Information: If you enable location services for the App, we may collect your approximate location to provide location-based features, such as translating street signs or local business information. You can disable location services at any time through your device settings.
Log Data: Log files that record interactions with the Services, including IP address, access times, and pages or features accessed.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

Payment Processors: If you purchase a subscription, our payment processors (such as Apple) may provide us with information about the transaction, including the purchase amount and confirmation details.
Analytics Providers: Third-party analytics services that help us understand how users interact with the Services.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve the Services, including:

To provide and personalize the Services, including translating text, voice, and images, and offering language-specific features.
To improve the accuracy and quality of translations, including developing and refining our translation algorithms and models.
To understand how users interact with the Services, including analyzing usage patterns and optimizing the user experience.
To provide customer support and respond to your inquiries.
To process payments and manage subscriptions.
To detect and prevent fraud, security breaches, and other harmful activities.
To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not share your personal information with third parties except as described below:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Cloud storage providers to store user content and data.
Payment processors to handle subscription payments.
Analytics providers to help us understand usage of the Services.
Customer support services to assist with user inquiries.

These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Protection of Rights

We may disclose your information to protect the rights, property, or safety of Translator ., our users, or others, including to prevent or investigate possible wrongdoing in connection with the Services.

3.4 Aggregated or Anonymized Information

We may share aggregated or anonymized information that does not identify you with third parties for research, marketing, or other purposes.

4. Data Retention

We retain your information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

If you delete your account, we will delete your personal information, except for information we are required to retain by law or for legitimate business purposes, such as fraud prevention or dispute resolution.

5. Your Choices and Controls

You have several choices regarding the information we collect and how it is used:

5.1 Account Information

You can update your account information by accessing your account settings in the App. You can also delete your account by contacting us at fanyiapp3104@163.com.

5.2 Location Information

You can disable location services for the App through your device settings. Note that disabling location services may affect certain features of the App, such as photo translation of location-based content.

5.3 Push Notifications

You can enable or disable push notifications through your device settings.

5.4 Subscription Management

You can manage your subscription, including canceling auto-renewal, through your Apple iTunes account settings.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption of data in transit and at rest, secure storage practices, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided an email address) or by posting a notice in the App. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

fanyiapp3104@163.com

本隐私政策描述了 Translator .（"我们"、"我们的"）在您使用我们的移动应用程序（"应用"）和任何相关服务（统称为"服务"）时如何收集、使用和分享关于您的信息。通过使用服务，您同意按照本政策收集和使用信息。

1. 我们收集的信息

1.1 您提供的信息

当您使用我们的服务时，我们可能会收集您直接提供给我们的信息，包括：

账户信息： 如果您选择创建账户，我们可能会收集您的电子邮件地址、用户名和密码。您也可以选择提供其他信息，例如您的姓名或个人资料照片。
用户内容： 您输入到应用中进行翻译的文本、语音和图像，包括您上传或使用应用相机功能拍摄的消息、文档和照片。
反馈： 当您联系我们寻求支持或提供反馈时提供的信息，包括您与我们支持团队的沟通。
支付信息： 如果您购买高级订阅，我们可能会通过第三方支付处理器（如 Apple iTunes）收集支付信息。我们不直接存储您的信用卡信息。

1.2 我们自动收集的信息

当您使用我们的服务时，我们可能会自动收集有关您的设备和服务使用情况的某些信息，包括：

设备信息： 关于您移动设备的信息，包括设备型号、操作系统版本、唯一设备标识符（如 IDFV）、网络信息和电池电量。
使用数据： 关于您如何使用服务的信息，包括您使用的功能、您翻译的语言对、您的使用时间和持续时间，以及您与应用交互的频率。
位置信息： 如果您为应用启用位置服务，我们可能会收集您的大致位置，以提供基于位置的功能，例如翻译路标或本地商家信息。您可以随时通过设备设置禁用位置服务。
日志数据： 记录与服务交互的日志文件，包括 IP 地址、访问时间以及访问的页面或功能。

1.3 来自第三方的信息

我们可能会从第三方收到关于您的信息，例如：

支付处理器： 如果您购买订阅，我们的支付处理器（如 Apple）可能会向我们提供有关交易的信息，包括购买金额和确认详情。
分析提供商： 帮助我们了解用户如何与服务交互的第三方分析服务。

2. 我们如何使用您的信息

我们使用收集到的信息来提供、维护和改进服务，包括：

提供和个性化服务，包括翻译文本、语音和图像，以及提供特定语言的功能。
提高翻译的准确性和质量，包括开发和改进我们的翻译算法和模型。
了解用户如何与服务交互，包括分析使用模式和优化用户体验。
提供客户支持并回应您的询问。
处理付款和管理订阅。
检测和防止欺诈、安全漏洞和其他有害活动。
遵守法律义务并执行我们的服务条款。

3. 我们如何分享您的信息

除下文所述外，我们不会与第三方分享您的个人信息：

3.1 服务提供商

我们可能会与代表我们提供服务的第三方服务提供商分享您的信息，例如：

云存储提供商，用于存储用户内容和数据。
支付处理器，用于处理订阅付款。
分析提供商，帮助我们了解服务的使用情况。
客户支持服务，协助处理用户询问。

这些服务提供商在合同上有义务保护您的信息，并仅将其用于我们向他们披露的目的。

3.2 法律要求

如果法律要求或应公共当局（例如法院或政府机构）的有效请求，我们可能会披露您的信息。

3.3 权利保护

我们可能会披露您的信息以保护 Translator .、我们的用户或其他人的权利、财产或安全，包括防止或调查与服务相关的可能不当行为。

3.4 汇总或匿名信息

我们可能会与第三方分享不识别您的汇总或匿名信息，用于研究、营销或其他目的。

4. 数据保留

我们保留您的信息的时间为提供服务和实现本隐私政策中描述的目的所必需的时间，除非法律要求或允许更长的保留期。

如果您删除账户，我们将删除您的个人信息，但法律要求或出于合法业务目的（例如欺诈预防或争议解决）需要保留的信息除外。

5. 您的选择和控制

您对我们收集的信息及其使用方式有以下几种选择：

5.1 账户信息

您可以通过访问应用中的账户设置来更新您的账户信息。您也可以通过联系我们 fanyiapp3104@163.com 删除您的账户。

5.2 位置信息

您可以通过设备设置禁用应用的位置服务。请注意，禁用位置服务可能会影响应用的某些功能，例如基于位置内容的拍照翻译。

5.3 推送通知

您可以通过设备设置启用或禁用推送通知。

5.4 订阅管理

您可以通过 Apple iTunes 账户设置管理您的订阅，包括取消自动续订。

6. 安全性

我们采取合理措施保护您的信息免受未授权访问、使用或披露。这些措施包括传输中和静态数据的加密、安全存储实践和访问控制。然而，互联网上的任何传输方法或电子存储都不是完全安全的，因此我们不能保证绝对安全。

7. 儿童隐私

服务不面向 13 岁以下的儿童。我们不会故意收集 13 岁以下儿童的个人信息。如果我们意识到我们收集了 13 岁以下儿童的个人信息，我们将采取措施删除此类信息。

8. 本隐私政策的变更

我们可能会不时更新本隐私政策。如果我们进行重大更改，我们将通过电子邮件（如果您提供了电子邮件地址）或在应用中发布通知来通知您。我们鼓励您定期查看本隐私政策以获取任何更新。

9. 联系我们

如果您对本隐私政策或我们的数据实践有任何问题或疑虑，请通过以下方式联系我们：

fanyiapp3104@163.com